Terms of service
Terms of Service – CJOYAS18K LLC
Effective Date: October 5, 2026
Welcome to CJOYAS18K LLC. These Terms of Service establish the terms and conditions governing your access to and use of our website, digital platform, products, and services.
By accessing our website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service, together with our applicable Shipping Policy, Return and Final Sale Policy, and Privacy Policy.
1. Company and Products
CJOYAS18K LLC specializes in the sale and distribution of high-end 18-karat gold jewelry, including pieces identified as 18K / 750 gold.
We make reasonable efforts to ensure that all product descriptions, specifications, photographs, measurements, and weights presented on our website accurately represent the products offered for sale.
Because jewelry is a physical product, slight variations in appearance may occur due to lighting, photography, screen settings, or other factors that do not alter the identity, authenticity, or stated specifications of the piece.
2. Product Information and Customer Responsibility
- Customers are responsible for reviewing the product information provided on the website before completing a purchase.
- This includes, where applicable:
- Product description and design.
- Gold purity and applicable hallmark information.
- Weight in grams.
- Dimensions and measurements.
- Photographs and visual characteristics.
- Price and applicable charges.
- Availability and estimated processing information.
- By placing an order, the customer confirms that they have reviewed and accepted the characteristics and specifications of the selected item.
3. Orders and Acceptance
Submitting an order constitutes an offer to purchase the selected product under these Terms of Service.
An order is considered accepted when CJOYAS18K LLC confirms the purchase and begins processing the order. We reserve the right to decline, cancel, or limit an order when reasonably necessary, including in circumstances involving suspected fraudulent activity, pricing or inventory errors, payment issues, or other circumstances that may affect the legitimate fulfillment of the transaction.
If an order is cancelled by CJOYAS18K LLC before fulfillment, any applicable payment reversal or refund will be handled in accordance with the circumstances of the cancellation and applicable law.
4. Pricing and Payments
All prices displayed on our website are subject to change without prior notice.
The customer is responsible for paying the total amount presented at checkout, including applicable taxes, shipping charges, and any other charges expressly disclosed before the order is completed.
CJOYAS18K LLC reserves the right to correct pricing, product, or listing errors. If an order has been placed based on an obvious error, we may contact the customer regarding the correction or cancel the affected order where appropriate.
5. High-Value Jewelry and Security Procedures
Due to the intrinsic value of our products, CJOYAS18K LLC maintains security and quality-control procedures designed to protect the authenticity, integrity, and proper handling of each piece.
Before shipment, products may be inspected and documented for purposes including verification of authenticity, purity, weight, condition, and order accuracy.
Additional security measures may apply to the preparation and delivery of high-value orders, as described in our Shipping and Distribution Policy.
6. Shipping and Delivery
Shipping, processing, carrier requirements, mandatory signatures, delivery locations, and procedures relating to delivery incidents are governed by our Shipping and Distribution Policy.
By placing an order, the customer agrees to provide complete and accurate shipping information and to comply with applicable delivery and signature requirements.
The customer is responsible for reviewing the shipping information before completing the purchase.
7. Final Sale Policy
Due to the nature and intrinsic value of our precious-metal products, purchases from CJOYAS18K LLC are final sales.
Unless otherwise required by applicable law, we do not accept returns, exchanges, or refunds.
The complete terms governing final sales are established in our Return and Final Sale Policy, which forms part of these Terms of Service.
8. Fraud Prevention and Payment Verification
CJOYAS18K LLC may take reasonable measures to verify transactions and prevent fraud, unauthorized purchases, or other forms of misuse of our website or payment systems.
We may request additional information when reasonably necessary to verify an order or may cancel or decline a transaction when there are legitimate security or fraud concerns.
9. Website Use
Customers agree to use our website only for lawful purposes and in accordance with these Terms of Service.
You may not:
- Use the website for fraudulent or unlawful activities.
- Attempt to interfere with the operation or security of the website.
- Attempt to gain unauthorized access to systems, accounts, or information.
- Copy, reproduce, modify, or commercially exploit website content without authorization.
- Submit false, misleading, or fraudulent information.
- Use the website in a manner that could damage CJOYAS18K LLC, its customers, or its operations.
10. Intellectual Property
Unless otherwise indicated, the content available on our website, including logos, brand names, photographs, graphics, product descriptions, designs, text, and other materials, is owned by or licensed to CJOYAS18K LLC and is protected by applicable intellectual-property laws.
No content may be reproduced, distributed, modified, or commercially used without prior written authorization.
11. Third-Party Services
Our website may use third-party providers for services such as payment processing, shipping, website functionality, security, analytics, or other business operations.
The use of such third-party services may be subject to their own terms and policies.
CJOYAS18K LLC is not responsible for the independent policies or practices of third-party service providers to the extent permitted by applicable law.
12. Limitation of Liability
To the maximum extent permitted by applicable law, CJOYAS18K LLC shall not be responsible for losses or damages arising from circumstances beyond its reasonable control, including interruptions of website services, third-party service failures, carrier delays, or events outside the company’s reasonable control.
Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
13. Force Majeure
CJOYAS18K LLC shall not be responsible for delays or failures in performance caused by circumstances beyond its reasonable control, including natural disasters, severe weather, governmental actions, transportation disruptions, labor disputes, communication or technology failures, security incidents, or other extraordinary circumstances.
14. Changes to These Terms
CJOYAS18K LLC reserves the right to update or modify these Terms of Service when necessary.
Any updated version will be published on our website with the corresponding effective date. Continued use of the website following the publication of changes constitutes acceptance of the updated Terms to the extent permitted by applicable law.
15. Governing Law
These Terms of Service shall be interpreted and applied in accordance with the laws applicable to CJOYAS18K LLC and the transaction, without limiting any rights or protections that consumers may have under applicable law.
16. Contact Information
For questions regarding these Terms of Service, orders, or our policies, customers may contact CJOYAS18K LLC through the contact information provided on our website.
CJOYAS18K LLC
United States
18K / 750 Gold Fine Jewelry